Patient Reviews
"Dr. Telles and his crew are the best. Kim was the best being Deaf they did an excellent job explaining what they was doing so it made my son feel comfortable highly recommended them for your braces journey to a perfect smile"
"Everyone was so nice and the orthodontist explained everything to me and my grandson until we understood everything we had to do for him to take care of his teeth and his braces and they told me if there was anything I didn’t understand I can call anytime they were so kind"
"Emily applied my son’s braces today! He was really nervous and she did a great job!!! She explained to him everything she was doing right before doing it. He got thru it in a speedy amount of time and they look great!!! Good job Emily!!!!"
"2 of my kids were patients here. My son had braces for 5 years needing a fairly difficult correction. 8 years later his bite is perfect, still. My daughter just got her braces off after 3 years. The staff is compassionate and their process lets kids feel in charge of their appointments and I believe improves compliance. After over a decade watching this office work, they are a well oiled machine. They have the process down and are extremely efficient. From insurance approval up to your retainer fitting, you and your kid will be well cared for."
"Staff is friendly, caring & helpful. I couldn’t be more pleased with our entire experience. I highly recommend this office to anyone who is contemplating getting braces. Thank you Dr. Loyacona, Dr. Telles & staff ♥️ 🦷"
"They had a celebration when my daughter got her braces off !!!"
"My daughter had an appointment today to get her braces off and I just want to say that the assistant that took care of her was wonderful. I don’t know her name but she does have almost 40 years of experience and I just wanted to thank her for taking such good care of my daughter."
"I have always loved Dr.Loyacona’s office. Dr. Loyacona was my orthodontist 20 years ago and now the current staff has taken amazing care of my daughter for the last 2.5 years. They are very friendly and will do their best to work with you scheduling. Office is clean and spacious. Staff is gentle but thorough. Today was braces off day and we couldn’t be more pleased with the end result."
"Little scared because wasn’t taking care of braces good"
"Great place..myself, my oldest and youngest son received braces here!!"
"Everyone is friendly and Dr. loyacona retired during the 2.5 years my daughter had her braces. Dr. Telles took over and was just as great as Dr. Loyacona. My daughter’s teeth are great. If we need braces again we will definitely return"
"I had a great experience getting my braces on.The staff were amazing."
"My daughter just got her second set of braces off! Her teeth look absolutely amazing! Every person in the office is wonderful! Nothing but great experiences in the years we’ve been going there! Couldn’t thank them enough!"
"First consult call was awesome. Tara was thoughtful, kind, incredibly knowledgeable. Told me straight up what I needed to know and what I didn't know, I needed to know. First visit we were very comfortable and welcomed. They were able to give my son a treatment plan that worked for us best and a payment plan I could afford. Great experience getting the braces on and ready to start this journey!"
"We had a wonderful experience with this orthodontist throughout my son’s braces treatment. The staff was friendly, patient, and organized, which made every visit smooth and stress-free. Most importantly, the results are fantastic—my son’s teeth look great, and we couldn’t be happier. I highly recommend this practice to any parent looking for excellent orthodontic care."
"I have nothing but good things to say about this office. My son has had braces for a few years we never experienced any problems. He just got his braces off a few days ago and his teeth look wonderful! Thank you Dr.Loyalcanna and staff for all you do!"
"My son loves the orthodontist and the dental assistants as well. Never had a bad experience here and plan to go here if my daughter needs braces too."
"staff is super nice, went here my entire braces journey, got my retainers here. I LOVE the colors and kindess of all the people, if ur retainer isnt in ur mouth its in that case 🤍😂."
"I would say they are the best in town. I had the honor of having Dr. Loyacona as my ortho until he retired 3 months ago. The staff is helpful, kind, and organized, especially the secretaries. They are very professional and I recommend them to anyone that’s getting braces for the first time. They are helpful and also provide any assistance in any shape or form."
"It was painful to get braces, but It was pretty good to get them off"
"Very friendly and very clean!! And I would absolutely recommend anyone who would need braces to come to you!! 😊"
"Had to get my braces of early but they still look beautiful and everyone is so nice!"
"I love it here, I got my braces here! Everyone is so nice!"
"Love love love Maryann received braces today & she made the process as comfortable as it could get😊"
"My two daughters had their braces done by Dr. Loyacona. Great experience, and their teeth are perfectly straight .I highly recommend. Staff is so nice ."
"Love this place, got my braces here and all of the people there are so nice."
"Excellent care! The staff was nice and the doctor expained everything to us! The braces look great."
"Great place! Did mine and all my kids braces! Would never recommend anywhere else"
"I have been with Dr. Loyacona and staff since February 2022 when I initially got braces. They have all been NOTHING LESS than kind, courteous and very professional. Always attentive to my orthodontic needs. I'm now free of braces, however I am in a retainer and the transition was seamless. Everyone from the front desk staff to all the ladies in the back have been exceptional in my care. I CANNOT say enough about my experience. Dr. Loyacona gave me my beautiful smile back!! I would like to give a special shout out to Miss Kim & Dottie who worked feverishly to ensure I had my retainers replaced so I wouldn't be without them for the weekend. You all rock! I will recommend you over and over again! Thank you all from the very bottom of my heart ❤️"
"Excellent staff and care given to my daughter throughout the past 2 years of braces! She has a fear of the dentist and has never hesitated coming to an appointment at the office."
"Having 3 daughters who have been patients of Dr Loyacona, i can only say positive things about him and his staff! With having 3 in braces we had our fair share of "she broke a bracket" phone calls and Dorothy always found a way too get them on the schedule and on their way again! Great doctor, great staff, nice office (always immaculate) and costs are reasonable!!"
"I highly recommend Dr. Loyacona! He is very professional, cares about his patients. My 3 children had braces and he also did mine as an adult! Staff is amazing! Always get greeted with a beautiful smile from Dorothy at the front desk! Dr. Loyacona can give you that great smile you always wanted!"
"I am a 49 year old woman who last year decided I was going to finally fix my teeth. After a battle with cancer, I decided that it was the right time to focus on me for a little while. I e had my braces on for over a year and a half now. Dr. Loyacona has from day one been amazing. He explains things in depth, he doesn’t rush and make you feel like your just another patient in his chair. The girls are so sweet and always have uplifting things to say when I come in. It’s been a wonderful experience for me and I’m almost to the end and I’m kinda sad, lol……I’ll miss them all, especially my Amy !!!"
"Friendly and efficient staff, Dr. Loyacona ensures the best possible outcome for each of his patients. I enjoy my visits and really enjoy all of his staff , especially Dottie, She makes my visits fun and relaxed. The braces journey is so much better with his caring staff and his excellent communication skillsHighly recommend for all of your orthodontic needs"
"This office has some of the nicest staff, very clean and peaceful. My son has loved his experience with the Penn Hills office. The doctor makes it so easy to talk to him, he’s very kind and helpful.. I would recommend everyone to bring their children here for their braces they’ll love the environment."
"If you need braces make sure you come to dr loyaconas office! You are always greeted by two amazing smiles from the very nice front desk ladies! All of the people are very nice and wonderful there! You will definitely enjoy your time in braces with dr loyacona!"
"Office staff was very friendly and knowledgeable. Dr. Loyacona explained the plan for her braces and made my daughter feel comfortable."
"Cybil Price loves coming here.. everyone is so nice and caring. She is our third child here in braces. They are amazing!!!"
"My daughter had a very nice experience with getting her braces put on the dentist was so nice and reassuring and explained everything too us"
"Amazing service I just got my braces off today and my teeth had never looked better , they have great employees that love to make people laugh and smile , I would recommend going here for first timers that would love to get braces it’s an amazing place to be and is highly recommended!!"
"came in with my best friend to get their braces removed and they welcomed us both with open arms and were super sweet to us both!! they were joking around with us and making us feel comfortable throughout the whole process, a really nice place to go if you need an orthodontist🤍"
"Sarah Koffler is really great with doing my braces and retainer check. I really enjoy going there!"
"We had a pleasant experience getting my daughters braces. Dr. Loyaconas office helped us every step of the way. Very professional and knowledgeable staff. Would definitely recommend!"
"All my kids have gotten their braces withDr. Loyacona, their smiles couldn't be any more perfect after the expertise and talent that he gives them every 6 weeks or so....From the greetings you get at the front door by the always smiling girls at the desk, to the smiles in the back, and always ending the visit with the understanding and encouraging words from Dr. Loyacona. Thank you all for giving and continuing to give my children a beautiful smile to last a lifetime. ❤"
"My two oldest boys go here! Everyone makes them feel like family! My youngest will absolutely be going here for braces once he’s ready as well! All of the staff are great, really have a way of making you comfortable there."
"I love going to there office ! They always are nice an fix whatever braces are broken an don’t judge or complain ! Very nice service a very nice people ! Even the office girls there always understanding an always help ! Love the girls who work there ! There all funny an nice ☺️"
"My first child received braces 10 years ago. Sent my youngest there to the Pennhills location and I’m still very impressed with the services being received. Everyone is nice and respectful. Receptionist and other woman that works at the front desk were very very nice. Services are quick. Scheduling be right on time. Took my son for a consult knowing we would need braces. Right after consult and agreed payment plan my son received braces right then and there."
"My son has been going here for the past year for his braces and everyone there is very professional. Sarah does amazing work and goes above and beyond to ensure he is comfortable and explains everything."
"An asset to our community. The office of Dr Loyacona has provided braces to both my children that are now adults, and now my grandchildren are receiving the same wonderful service.Dr Loyacona and staff are always professional and kind.Please consider their knowledge and experience for your children.Mother and GrandmotherCindy Watts"
"Dr. Loyacona and his staff have been wonderful to work with. They are warm and welcoming to my daughter. The staff have made my daughter feel at ease through her orthodontic journey. When my daughter may have an issue with her braces, they are always quick to return my calls. I definitely recommend Dr. Loyacona when anyone is looing for an orthodontist."
"Just got my braces off today and they took really good care of me and my teeth, my teeth are like new! The staff are really nice and caring, If you are looking for a place to get braces this is the place!!!"
"The front desk ladies are so nice and helpfully i would Recommend this Dennis. For getting Braces."
"My daughter recently got braces on here. Rachel the technician was able to answer all the questions and explain each step to help the process. Highly recommend Dr. Loyacona and staff to everyone."
"Dorothy (the receptionist) is VERY RUDE and acts as tho you are interrupting her everytime you need to schedule an appointment or she needs to sign you in. If I had to do a review on her I would have definitely given 0 stars.. both of my children needed braces but the insurance company wouldn’t approve.. we even tried thru another orthodontist to which they got declined.. Thank goodness I decided to call them to get pricing and spoke to Sarah who was very helpful and said that my daughter should have been approved since the last time that she was there she should have been approved.. and she wasn’t sure why she wasn’t approved.. so I explained the situation and she asked if I could bring her in for them to resubmit to the insurance cause she felt confident that they would cover it.. so I did just that.. and she was able to get it approved thru the insurance. If it was wasn’t for Sarah being so helpful, I probably wouldn’t have went there back there at all. I understand people have bad days but when your rude attitude doesn’t change after months.. you shouldn’t be working with the public.. let alone children!! If you see Dorothy when you go there good luck.. be prepared for an attitude worse than a teenagers attitude!!!"
"My son recently got his braces on. We have been treated wonderfully at every visit we've had. From the consultation to getting the braces on, and every appt afterward, we have been taken care of quickly and everyone that we have dealt with has been kind and answers all of our questions. My son had to have some extractions done, and they referred us to a fabulous dentist for that as well.Our technician, Sarah, is very knowledgeable and patient with my son. She explains each step of the process which is so helpful to both me and my son. Thank you, Dr. Loyacona and staff, for being great at what you do - we sure do appreciate it!"
"So far so good, ( : My child loves coming here! When she got her braces she stated that it didn't hurt and she was just a little sore for four days after, and is very proud to have them. The staff is amazing and so polite. The waiting room is clean and sometimes they set up a raffle prize drawling so the kids feel they have a chance to win a small gift. Parents/parent remains in the waiting room or in their vehicle until the child/children are done, when the dentist is done, then they call the parent back to go over everything. You can request to speak to the dentist before your child goes back as well... Could use some good entertainment like some read worthy magazines in the waiting room or a TV to keep the adults occupied, especially if the waiting period is 45 mins to an hour, or longer depending on how many patients are seen that day lol just a suggestion..."
"So far so good, ( : My child loves coming here! When she got her braces she stated that it didn't hurt and she was just a little sore for four days after, and is very proud to have them. The staff is amazing and so polite. The waiting room is clean and sometimes they set up a raffle prize drawling so the kids feel they have a chance to win a small gift. Parents/parent remains in the waiting room or in their vehicle until the child/children are done, when the dentist is done, then they call the parent back to go over everything. You can request to speak to the dentist before your child goes back as well... Could use some good entertainment like some read worthy magazines in the waiting room or a TV to keep the adults occupied, especially if the waiting period is 45 mins to an hour, or longer depending on how many patients are seen that day lol just a suggestion..."
"My daughter just got her braces off today. We are thrilled with the course of treatment and the care that she received. Dr. Loyacona and all of his staff are fantastic. They are so thorough and truly care about all of their patients. I highly recommend them if you are looking for an orthodontist."
"Dr Loyacona and the staff are absolutely amazing!! My daughter has had her braces for a little over a year to correct a stage 3 underbite and the progress she has made so far is unbelievable. Highly recommend Dr Loyacona!!"
"Son had his braces put on here..The staff was friendly..never seen a mean person there Dorothy was always nice to me ... some folks have bad days just like us..Overall I like what they did for my son...and that is the main I was there and they did a good job!"
"Very nice staff and can be gentle with the braces but other wise they actually do an amazing job for your bright smile :)"
"I had my first visit to have my top braces put on and I would like to thank Dr. Loyacona and his staff for making it pleasant experience. The office was run like a well oiled machine. Thank you"
"Dr. Loyacona did an amazing job on my daughter, she had her braces for 4 years. His office on Rodi Rd. runs very quick and efficiently. He had excellent interpersonal skills. I highly recommend him!!!"
